Medicare has made it a little easier for seniors and their families to assess the quality of Medicare-certified home health care agencies. Now, consumer ratings are also posted on the Medicare website. The ratings include average assessment of an agency's professionalism, ease of communicating with staff, whether consumers would use the agency again, etc.
Home health agencies provide a range of services, including home health aides, skilled nursing, physical therapy, etc.
To see the consumer ratings for Medicare-certified home health agencies in your area, click here. You'll be prompted to enter your area code. When you do, a list of agencies in your area will be displayed. To see patients' ratings, click on the tab that says "Patient Survey Results."
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